Privacy Policy

Last Updated: August 10, 2025

At Thrifters, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you create an account, make a purchase, subscribe to our newsletter, or interact with our website:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (we do not store complete credit card details)
  • Purchase history

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Time zone and location
  • Pages visited and actions taken
  • Referral source

2. How We Use Your Information

We use your information for the following purposes:

  • To process and fulfill your orders
  • To communicate with you about your order and provide customer support
  • To send transactional emails (order confirmations, shipping updates, etc.)
  • To improve our website, products, and services
  • To send you marketing communications (if you've opted in)
  • To detect and prevent fraud
  • To comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings, but disabling them may impact your experience on our website.

4. Information Sharing

We may share your information with:

  • Service providers (payment processors, shipping companies, etc.)
  • Business partners (with your consent)
  • Legal authorities when required by law

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Object to or restrict certain processing activities
  • Data portability
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us at hello@thrifters.shop.

7. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and will be effective immediately upon posting. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about our Privacy Policy or data practices, please contact us at:

Email: hello@thrifters.shop

Address: Pune, Maharashtra, India